Privacy policy

Privacy Policy

At Suheli, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, create an account, contact us, or make a purchase.

Information We Collect

We may collect information such as your:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and transaction information

• Device, browser, and website usage information

• Any other information voluntarily provided by you

Payment information may be processed securely through third-party payment service providers. We do not necessarily store complete card or banking credentials on our systems.

How We Use Your Information

We may use personal information to:

• Process and fulfil orders

• Arrange shipping, returns, replacements, and refunds

• Communicate regarding orders and customer service requests

• Improve our products, services, and website experience

• Prevent fraudulent or unauthorized transactions

• Send marketing or promotional communications where permitted

• Comply with applicable legal and regulatory requirements

Sharing of Information

We may share information with service providers where necessary to operate our business, including payment processors, shipping and logistics providers, technology providers, analytics services, and other parties that help us provide our services.

We do not sell or unnecessarily disclose customers' personal information to third parties.

Cookies

Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, and improve the shopping experience.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

Depending on applicable law, customers may have certain rights regarding their personal information, including requesting access, correction, or deletion of their information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with the revised policy becoming effective upon publication.

For questions regarding this Privacy Policy or your personal information, please contact us using the contact information provided on our website.